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Error when submitting for is costing me business

 
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ellarue



Joined: 02 Jul 2008
Posts: 1

PostPosted: Fri Mar 20, 2009 4:11 pm    Post subject: Error when submitting for is costing me business Reply with quote

I have had numerous people tell me they cannot send through this form on this page

http://www.ellaruephotography.com/gallery/5218096_WHDTn

It works sometimes, and sometimes not.

It's irritating me cause I rely on this form to reach clients.

Can someone help me? Twisted Evil
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Mon Mar 23, 2009 11:35 am    Post subject: Reply Reply with quote

It worked for me when I submitted. What is the specific error message?

Make sure that you have entered into the 'Form Location' setting every possible URL that the form can be accessed. It appears that you are using some sort of CMS with a strange syntax for the URL. You most likely have not entered into the config every URL possibility.

Nick Ladd
myContactForm.com
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sharedadventures



Joined: 20 Mar 2008
Posts: 3

PostPosted: Tue May 12, 2009 10:48 am    Post subject: Sporadic errors when submitting forms Reply with quote

I have had an ongoing (4 mos.) problem with these two pages:

http://www.sharedadventures.org/volunteer.htm

http://www.sharedadventures.org/beachchair-calendar.htm

The tricky thing is it's sporadic and I can never get it to give me the error. I just hear often from people that they get error messages, but by the time they call me to complain they do not remember what the exact error is. Whenever I test it it works fine. I don't think there are any other pages from which people could access the form.

I will try re-pasting the HTML from mycontactform and see if that might fix a bug, but besides that, any ideas?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue May 12, 2009 11:35 am    Post subject: Re: Sporadic errors when submitting forms Reply with quote

sharedadventures wrote:
I have had an ongoing (4 mos.) problem with these two pages:

http://www.sharedadventures.org/volunteer.htm

http://www.sharedadventures.org/beachchair-calendar.htm

The tricky thing is it's sporadic and I can never get it to give me the error. I just hear often from people that they get error messages, but by the time they call me to complain they do not remember what the exact error is. Whenever I test it it works fine. I don't think there are any other pages from which people could access the form.

I will try re-pasting the HTML from mycontactform and see if that might fix a bug, but besides that, any ideas?


I would just double check the form location settings to make sure all possible URLs are entered and that there are no typographical errors.

Nick Ladd
myContactForm.com
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