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testing forms and not receiving forms

 
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pheyman333



Joined: 19 Jul 2008
Posts: 3

PostPosted: Tue Jul 29, 2008 6:07 pm    Post subject: testing forms and not receiving forms Reply with quote

Hi,
2 questions:
1) how do I test my forms without using up my quota?
2) I have submitted my form a few times trying to test it and have not received the information. It looks like the form has been submitted, but not information is received. Please help!

Thank you.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Jul 30, 2008 7:36 pm    Post subject: Reply Reply with quote

1) how do I test my forms without using up my quota?

A. You can't.

2) I have submitted my form a few times trying to test it and have not received the information. It looks like the form has been submitted, but not information is received. Please help!

A. Read the following FAQ:
http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8


Nick Ladd
myContactForm.com
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pheyman333



Joined: 19 Jul 2008
Posts: 3

PostPosted: Fri Aug 01, 2008 12:14 pm    Post subject: Please help!! Reply with quote

I have contacted our email hosting company. They require your mail system logs to show what is happening to the messages being sent as a result of the form being submitted. Without that there is nothing they can do about the situation. Please help!!
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pheyman333



Joined: 19 Jul 2008
Posts: 3

PostPosted: Sun Aug 03, 2008 5:41 pm    Post subject: request from email hosting company Reply with quote

please reply to my query! thank you!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Sun Aug 10, 2008 6:17 pm    Post subject: Reply Reply with quote

I cannot provide you with the mail logs. You need to tell them that they need to whitelist our server as well as the following email addresses:

info@mycontactform.com
anonymous@mycontactform.com

Nick Ladd
myContactForm.com
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