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Email address did not appear on form sent!

 
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netAnytime



Joined: 14 Apr 2007
Posts: 1

PostPosted: Tue Jun 10, 2008 3:00 am    Post subject: Email address did not appear on form sent! Reply with quote

Hi, urgent help required.

I have an ongoing problem, all the new forms I have created recently have one common problem.

When the email address is entered and the form sent, on receiving the form, the email address is absent.

The only difference that I can think of is the inclusion of the Captcha feature on these forms.

Please advise.

Examples: a form on one of my clients site: http://www.birchcraft-decorations.co.uk/html/enquiry.html

And http://www.b2bcomm.co.uk/html/uk_companies.html

Thanks

Tet
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Jun 18, 2008 8:05 pm    Post subject: Reply Reply with quote

There is nothing on our end that would cause this. It is possible that it is for some reason being removed from your email client. Every email sent has the following formated heading at the beginning of every email:

From: Someone@somewhere.com
Subject: Web Feedback
Sent: 06/17/2008 at 03:28 PM from 127.234.114.27

Nick Ladd
myContactForm.com
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