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Paid and not upgraded?

 
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LouRocK



Joined: 27 Jan 2008
Posts: 3

PostPosted: Sun Jan 27, 2008 8:13 am    Post subject: Paid and not upgraded? Reply with quote

Hi,

I just signed up using Paypal to become a premium member and it seems as though I still have all of the standard membership options? What's going on?

-Lou
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Jan 28, 2008 8:52 am    Post subject: Reply Reply with quote

I am not seeing any payments issued for your account. It possible that the payment didn't go through.

Please go ahead and forward to info@mycontactform.com your receipt that would have been emailed to you from Paypal. If you have not received a receipt, it most likely didn't go through, and you will need to resubmit payment.

Thank you,

Nick Ladd
myContactForm.com
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LouRocK



Joined: 27 Jan 2008
Posts: 3

PostPosted: Mon Jan 28, 2008 7:09 pm    Post subject: Reply with quote

the charge actually was applied to my bank account today. I will forward my receipt to you. Thanks.
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LouRocK



Joined: 27 Jan 2008
Posts: 3

PostPosted: Wed Jan 30, 2008 4:19 pm    Post subject: Reply with quote

payment is cleared through paypal.. still standard..
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Jan 30, 2008 4:41 pm    Post subject: Reply Reply with quote

LouRocK wrote:
payment is cleared through paypal.. still standard..


That is very odd that it didn't get processed (this is the first time I have ever seen this happen). I went ahead and pushed the upgrade through manually.

Sincerely,

Nick Ladd
myContactForm.com
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