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Need a question answered before I decide to upgrade

 
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BabySteps



Joined: 24 Apr 2007
Posts: 1

PostPosted: Thu Jun 21, 2007 3:37 pm    Post subject: Need a question answered before I decide to upgrade Reply with quote

I'm seriously considering upgrading from free to premium, but I have a problem. First, I'm really unhappy that there's no email support. So partially I need to see what kind of response I can get here.

Here's the problem. I have 2 free forms, one of which is registration for classes I teach. I just got a call from a woman who registered online, got the "thanks for registering" message, so I think she did everything right. Problem is, I never got her submission. I have no idea if this is a problem with My Contact Form or with my e-mail. Since I'm not a premium member, I can't check to see if the message is archived. But if it's a problem with My Contact Form, I'm not sure I want to pay, if my form submissions are going to get lost.

So if someone is reading this who can access the message center, all I need to know is if there is a form submitted on my account in the last week with the first name Melissa. If so, I know it's a problem with my email, and I will probably pay for the premium service. If anyone can help, please do.

Laura
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Jun 29, 2007 1:14 pm    Post subject: Reply Reply with quote

I believe I already answered this via email.

It looks like the most likely problem is that your email server is filtering the submittals.

http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8

Sincerely,

Nick Ladd
myContactForm.com
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