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DataEntryBank



Joined: 09 Jul 2006
Posts: 4

PostPosted: Mon Jul 10, 2006 4:53 am    Post subject: Premium Upgrade not processed yet Reply with quote

Hello my username is DataEntryBank, I have wait almost half a day and wondering why my account has not been upgraded yet, I was worried there might be a problem, could somebody please take a look at it for me please I would be really grateful and I appreciate your time.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Jul 12, 2006 8:00 am    Post subject: Reply Reply with quote

Please note that it typically can take up to 24 hours for account upgrades to be processed. In some rare instances, it may take up to 2 business days.

Sincerely,

Nick Ladd
myContactForm.com
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Steven Shaw



Joined: 29 Aug 2006
Posts: 1

PostPosted: Tue Aug 29, 2006 8:07 am    Post subject: Reply with quote

It would be great if premium membership upgrades could be processed immediately. There are many automated systems that allow for this -- we use PayPal successfully this way in our operation. The long delays for upgrades create a negative initial customer experience.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Aug 30, 2006 7:40 am    Post subject: Reply Reply with quote

We're currently working on this for our next release (due to go live end of November).

Sincerely,

Nick Ladd
myContactForm.com
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DataEntryBank



Joined: 09 Jul 2006
Posts: 4

PostPosted: Thu Aug 31, 2006 8:14 pm    Post subject: Willing to Pay For Premium Upgrade Higher Capacity Reply with quote

Hello, I have a website, and am currently reaching more than 5000 contact form submittals in less than a month, and I wish to upgrade this further. I am willing to pay for any additional fees that I may incur. Is this type of upgrade possible? I would hate to change to another company just because of this small problem.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Fri Sep 01, 2006 7:33 am    Post subject: Reply Reply with quote

While we do not have a system in place to take care of user's who exceed 5,000 submittals per month, we typically suggest that our users who exceed 5,000 submittals per month simply to create a seperate account, upgrade it, and then spread their forms out between the two accounts.

Sincerely,

Nick Ladd
myContactForm.com
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