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myContactForm.com - Help Forum Forum Index
Author Message
  Topic: Incorrect Email Subjects
mycontac

Replies: 1
Views: 24

PostForum: Errors When Submitting Forms   Posted: Mon Jan 22, 2018 3:47 am   Subject: Reply
The subject is contained in a form field, in a similar manner to any of the other fields on the form. Bots are able to modify this value when posting.

Nick Ladd
myContactForm.com
  Topic: Multiple Form Submission
mycontac

Replies: 1
Views: 33

PostForum: Everything Else   Posted: Tue Jan 16, 2018 3:03 am   Subject: Reply
Yes, this setting can be configured under:

Form Security / Anti-SPAM > Click Protection

Nick Ladd
myContactForm.com
  Topic: incorrect login error message
mycontac

Replies: 5
Views: 2093

PostForum: Message Center   Posted: Fri Jan 05, 2018 4:43 am   Subject: incorrect login error message
This same issue seems to have reared it's head again. This morning I'm unable to log in to the message center - entering the correct login details gives the "incorrect login please try again" error me ...
  Topic: more than one form per page
mycontac

Replies: 2
Views: 118

PostForum: Form Management   Posted: Thu Jan 04, 2018 3:24 am   Subject: Reply
Good Day,

There shouldn't be an issue with multiple forms on the page, so long as you're not inadvertently nesting form code within other open form tags. If you post a link to the live site, I can ...
  Topic: Export Messages doesn't work properly
mycontac

Replies: 7
Views: 316

PostForum: Does your post not fit anywhere?   Posted: Thu Dec 21, 2017 5:02 am   Subject: Reply
I realize there are three questions, but they are all tied to the same issue -- the data going into the database is corrupted.

Looking at the myContactForm.com code on you site, you have a series o ...
  Topic: Export Messages doesn't work properly
mycontac

Replies: 7
Views: 316

PostForum: Does your post not fit anywhere?   Posted: Wed Dec 20, 2017 5:34 am   Subject: Reply
Good Day,

The problem is that if old data is in the database that does not represent the current form configuration, it essentially can shift and move columns around on the export.

For example, ...
  Topic: All my forms have stopped working properly!
mycontac

Replies: 5
Views: 193

PostForum: Errors When Submitting Forms   Posted: Wed Dec 20, 2017 5:17 am   Subject: All my forms have stopped working properly!
Good Day,

My apologies for the late reply.

The problems you're describing are quite odd. I'm not seeing anything on our end that would have caused this.

I tested both of the urls that you've ...
  Topic: Wizard broken
mycontac

Replies: 1
Views: 130

PostForum: Errors When Submitting Forms   Posted: Wed Dec 20, 2017 5:11 am   Subject: Reply
Please login to your accounts, and then logout. Once this is complete, start a new form and test.

Nick Ladd
myContactForm.com
  Topic: Export Messages doesn't work properly
mycontac

Replies: 7
Views: 316

PostForum: Does your post not fit anywhere?   Posted: Mon Dec 18, 2017 3:45 am   Subject: Reply
Good Day,

If the form was created, messages were received, and then the form was tweaked, this can sometimes interfere with the question ordering.

I'd suggest either deleting out the messages fr ...
  Topic: WIX
mycontac

Replies: 1
Views: 424

PostForum: Message Center   Posted: Mon Nov 27, 2017 3:57 am   Subject: Reply
To enable this, go into the 'Form Security / Anti-SPAM' section of the control panel and scroll down to 'Secure Send (SSL)'. Click 'Configure' within this section and enable the feature for your form. ...
  Topic: Page after submitting
mycontac

Replies: 5
Views: 7420

PostForum: Everything Else   Posted: Thu Nov 16, 2017 4:48 am   Subject: Page after submitting
Do you know how to set form preview page? I changed some codes and now this order view page is not showing and direct submitting form.

Unfortunately, I am not sure what you are asking.

Nick Ladd ...
  Topic: I Got submit form but Some fields text get in encrypt mode
mycontac

Replies: 1
Views: 711

PostForum: Errors When Submitting Forms   Posted: Mon Sep 25, 2017 1:39 am   Subject: Reply
Please delete the question 'Your Name' in the admin panel and then recreate it and update the HTML code on your site. If this doesn't work, please recreate the form.

Nick Ladd
myContactForm.com
  Topic: the sumbmit button notworking?
mycontac

Replies: 3
Views: 901

PostForum: Errors When Submitting Forms   Posted: Fri Sep 15, 2017 2:22 am   Subject: Reply
Good Day,

The code looks good. Other than a couple misplaced <div> tags (which maybe causing the error, but probably not) I can't see any problems.

I think what may be happening is that yo ...
  Topic: the sumbmit button notworking?
mycontac

Replies: 3
Views: 901

PostForum: Errors When Submitting Forms   Posted: Mon Sep 11, 2017 2:53 am   Subject: Reply
Please post a link to the live form so that we may diagnose.

Best,

Nick Ladd
myContactForm.com
  Topic: The web address of form in results is not showing up
mycontac

Replies: 1
Views: 1102

PostForum: Bug Reports   Posted: Wed Aug 23, 2017 3:46 am   Subject: Reply
Good Day,

For some form submitters, their internet provider or web browser will block this information. When this occurs, the URL will not be able to be shown in the form results.

Nick Ladd
myC ...
 
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