Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 


myContactForm.com - Help Forum Forum Index
Author Message
  Topic: exporting forms joined forms (6 in a longer excel record)
mycontac

Replies: 3
Views: 242

PostForum: Message Center   Posted: Wed Oct 17, 2018 5:36 am   Subject: Re: No form changed
The only time we have ever seen this occur is when a form is changed after the data has begun collection. This is the best answer I can give and by and large the likely cause of the problem. A change ...
  Topic: exporting forms joined forms (6 in a longer excel record)
mycontac

Replies: 3
Views: 242

PostForum: Message Center   Posted: Tue Oct 16, 2018 5:20 am   Subject: Reply
Form exports can get corrupted if the form is changed once records have started to be collected. If you need to make changes to a form, duplicate it first and update the code so that you collect recor ...
  Topic: Error on Captcha
mycontac

Replies: 4
Views: 550

PostForum: Errors When Submitting Forms   Posted: Tue Oct 02, 2018 5:09 am   Subject: Error on Captcha
Good Day,

The code on your site is not correct or as we provided it.

There is a hidden formid field is indicated that the form ID is 431691, where-as the formid associated with the visual verifi ...
  Topic: Error on Captcha
mycontac

Replies: 4
Views: 550

PostForum: Errors When Submitting Forms   Posted: Thu Sep 27, 2018 4:53 am   Subject: Reply
Good Day,

I'm sorry to hear that you're having issues with the CAPTCHA feature. A large majority of our users use CAPTCHA successfully on their pages, so I can assure you it works.

I'd try disa ...
  Topic: Older Records are Not Exporting
mycontac

Replies: 1
Views: 427

PostForum: Contact Management   Posted: Wed Sep 19, 2018 5:09 am   Subject: Reply
Good Day,

We store data for two years. This is outlined in the services agreement.

Are you able to read the messages that are missing? For very large numbers of messages, it may time out dependi ...
  Topic: Wrong URL message after changing hosting company
mycontac

Replies: 2
Views: 325

PostForum: Errors When Submitting Forms   Posted: Tue Aug 28, 2018 4:52 am   Subject: Reply
Good Day,

If you're getting a form location error, I suggest you copy and paste the URL from the error message directly into the setting under Edit > Basic Form Information > Form Location. Y ...
  Topic: Not receiving the forms via email
mycontac

Replies: 1
Views: 340

PostForum: Errors When Submitting Forms   Posted: Fri Aug 17, 2018 5:11 am   Subject: Reply
This is almost certainly a spam filtering issue on the incoming mail side. Please read the following:

https://www.mycontactform.com/emailfiltering.php

Nick Ladd
myContactForm.com
  Topic: incorrect login error message
mycontac

Replies: 9
Views: 5744

PostForum: Message Center   Posted: Tue Aug 14, 2018 5:44 am   Subject: Reply
Still having the login issue this morning.

We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com

Please reset your password here:

https://www.myc ...
  Topic: incorrect login error message
mycontac

Replies: 9
Views: 5744

PostForum: Message Center   Posted: Tue Aug 14, 2018 4:46 am   Subject: incorrect login error message
Still having the login issue this morning.

We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com
  Topic: Only half a border round my form (Firefox)
mycontac

Replies: 4
Views: 14893

PostForum: Form Management   Posted: Thu Aug 09, 2018 5:16 am   Subject: Reply
I have a similar problem except that no border at all is showing and I did put one in when I created the form....

This is likely an issue with the CSS / HTML surrounding the form in your page templ ...
  Topic: Can I make columns in my form?
mycontac

Replies: 3
Views: 4283

PostForum: Form Management   Posted: Thu Aug 09, 2018 5:14 am   Subject: Re: column
How do I make my text go across the page rather than in a single column? I want to add a disclaimer without a check box but it's putting it a long column on the left rather than across the page.

Yo ...
  Topic: Routine Maintenance Notice: August, 12-13 2018
mycontac

Replies: 0
Views: 831

PostForum: Site News   Posted: Mon Aug 06, 2018 4:32 am   Subject: Routine Maintenance Notice: August, 12-13 2018
Please note that myContactForm.com will be unavailable for approximately 6-hours from August 12, 2018 10pm (MT) until August 13, 2018 6am (MT). We apologize in advance for the inconvenience.
  Topic: I am not receiving emails for any of my forms
mycontac

Replies: 21
Views: 5478

PostForum: Errors When Submitting Forms   Posted: Fri Aug 03, 2018 5:12 am   Subject: Re: HTML page issues
Ok thank you.

Is there an issue if any on what browser to use to send the html build page messages to my email? Currently i use Google Chrome.

Please advise.

No issues with browsers.

Nick ...
  Topic: Need a "Your request was submitted" message
mycontac

Replies: 2
Views: 493

PostForum: Form Management   Posted: Thu Aug 02, 2018 4:56 am   Subject: Reply
Good Day,

The text has been updated.

Nick Ladd
myContactForm.com
  Topic: I am not receiving emails for any of my forms
mycontac

Replies: 21
Views: 5478

PostForum: Errors When Submitting Forms   Posted: Wed Aug 01, 2018 4:47 am   Subject: Re: HTML page issues
Hi,

I use outlook/hotmail to receive emails from the html page that has been embedded onto my website. Now it has stopped working and cannot receive any messages. Please Advise.

We have submitte ...
 
Page 1 of 183 Goto page 1, 2, 3 ... 181, 182, 183  Next
All times are GMT - 8 Hours
Jump to:  


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group