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myContactForm.com - Help Forum Forum Index
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  Topic: New Premium user: Redirect not working (plus one more Q?)
mycontac

Replies: 3
Views: 131

PostForum: Errors When Submitting Forms   Posted: Fri Feb 08, 2019 5:15 am   Subject: New Premium user: Redirect not working (plus one more Q?)
Good Day,

Per the TOS, there is no tech support, even for premium members.

That said:

1. There appears to be some third party Javascript on your site (in your page's template) that is preven ...
  Topic: Submission's button on all my forms stopped working.
mycontac

Replies: 1
Views: 63

PostForum: Errors When Submitting Forms   Posted: Fri Feb 08, 2019 5:10 am   Subject: Reply
It looks like your hosting provider is blocking the form submission. If you enable SSL for the form (under Form Security / Anti-SPAM) it will likely resolve the problems. Once enabled, you'll need to ...
  Topic: Specified e-mail address in Outlookl is not receiving form
mycontac

Replies: 1
Views: 239

PostForum: Everything Else   Posted: Tue Jan 29, 2019 5:34 am   Subject: Reply
Hi Mike,

This is certainly a SPAM filtering issue that is either occurring on the user end (within Outlook), or on your incoming mail server. Please read the following tips:

https://www.mycontac ...
  Topic: Moving to our own premium account
mycontac

Replies: 1
Views: 229

PostForum: Premium Membership   Posted: Tue Jan 29, 2019 5:33 am   Subject: Reply
Good Day,

The easiest thing to do would be to have your previous web developer give you the login credentials for the account 'HybridShop'. It looks like you're the only website currently under thi ...
  Topic: Duplicate Ids
mycontac

Replies: 2
Views: 125

PostForum: Everything Else   Posted: Wed Jan 23, 2019 5:26 am   Subject: Duplicate Ids
This cannot be changed and will not affect the functionality of the form.

Nick
myContactForm.com
  Topic: I've changed form submit email but still going to old email
mycontac

Replies: 1
Views: 266

PostForum: Form Management   Posted: Mon Jan 14, 2019 5:56 am   Subject: Reply
Good Day,

Please log back into the account and double check the email in the settings. Our forms will only send to the address as configured in the form setting (Edit > Send to Address). Often p ...
  Topic: downloading ALL my emails of clients
mycontac

Replies: 1
Views: 527

PostForum: Everything Else   Posted: Mon Jan 07, 2019 5:58 am   Subject: Reply
You can do this under the 'Message Center'. Please note that we only store 2-years worth of data.

Nick Ladd
myContactForm.com
  Topic: Specified e-mail address is not receiving form contents
mycontac

Replies: 4
Views: 230

PostForum: Everything Else   Posted: Thu Jan 03, 2019 5:48 am   Subject: Reply
TMDHosting seems unable or unwilling to help me with the spamrl.com issue. I managed to find a tutorial on php form handling and tweaked the code your site created so that I can send the data posting ...
  Topic: Specified e-mail address is not receiving form contents
mycontac

Replies: 4
Views: 230

PostForum: Everything Else   Posted: Wed Jan 02, 2019 6:30 am   Subject: Specified e-mail address is not receiving form contents
Good Day,

I sent a test through and traced it through our mail log. The messages are in fact being blocked by your incoming mail server.

Jan 2 08:28:42 920396-db1 postfix/smtp[24404]: B3FC57C5B ...
  Topic: File attachment not coming through email
mycontac

Replies: 2
Views: 362

PostForum: Errors When Submitting Forms   Posted: Thu Dec 27, 2018 7:51 am   Subject: Reply
Good Afternoon,

It looks likely that the incoming mail server / email client is removing the attachment from the email. I would check with whomever manages your incoming email to see where the atta ...
  Topic: 2nd dropdown dynamically filled javascript/not in email
mycontac

Replies: 1
Views: 215

PostForum: Form Management   Posted: Wed Dec 19, 2018 6:31 am   Subject: 2nd dropdown dynamically filled javascript/not in email
This line:

document.write('<select name="status" id="status">

is changing the name of the form element. It needs to match the name that we've provided (q14) I believe.

Nick Ladd
myCont ...
  Topic: My users not receiving a confirmation email.
mycontac

Replies: 1
Views: 254

PostForum: Errors When Submitting Forms   Posted: Tue Dec 18, 2018 5:54 am   Subject: Reply
Good Day,

Nothing has changed on our end. It is likely a spam filtering issue either on the incoming email server side, or individual email client.

Nick Ladd
myContactForm.com
  Topic: Contact Form Issues
mycontac

Replies: 1
Views: 413

PostForum: Everything Else   Posted: Fri Dec 07, 2018 6:32 am   Subject: Reply
This error message is not coming from myContactForm.com.

Nick Ladd
myContactForm.com
  Topic: Form Problem.
mycontac

Replies: 3
Views: 8679

PostForum: Does your post not fit anywhere?   Posted: Mon Nov 05, 2018 6:01 am   Subject: Form Problem.
Good Day,

The forum is meant as a tool for communicating with myContactForm.com help. It isn't really meant to be used as you're intending.

Nick Ladd
myContactForm.com
  Topic: CAPTCHA Image Doesn't Always Load
mycontac

Replies: 1
Views: 494

PostForum: Everything Else   Posted: Mon Nov 05, 2018 5:59 am   Subject: Reply
Hi Gordon,

Our system is designed to have only one form per page. Unfortunately, multiple forms will sometimes cause the CAPTCHA to fail. I would try placing one of the forms within a separate ifra ...
 
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