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myContactForm.com - Help Forum Forum Index
Author Message
  Topic: Not receiving the forms via email
mycontac

Replies: 1
Views: 4

PostForum: Errors When Submitting Forms   Posted: Fri Aug 17, 2018 5:11 am   Subject: Reply
This is almost certainly a spam filtering issue on the incoming mail side. Please read the following:

https://www.mycontactform.com/emailfiltering.php

Nick Ladd
myContactForm.com
  Topic: incorrect login error message
mycontac

Replies: 9
Views: 4590

PostForum: Message Center   Posted: Tue Aug 14, 2018 5:44 am   Subject: Reply
Still having the login issue this morning.

We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com

Please reset your password here:

https://www.myc ...
  Topic: incorrect login error message
mycontac

Replies: 9
Views: 4590

PostForum: Message Center   Posted: Tue Aug 14, 2018 4:46 am   Subject: incorrect login error message
Still having the login issue this morning.

We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com
  Topic: Only half a border round my form (Firefox)
mycontac

Replies: 4
Views: 13863

PostForum: Form Management   Posted: Thu Aug 09, 2018 5:16 am   Subject: Reply
I have a similar problem except that no border at all is showing and I did put one in when I created the form....

This is likely an issue with the CSS / HTML surrounding the form in your page templ ...
  Topic: Can I make columns in my form?
mycontac

Replies: 3
Views: 3621

PostForum: Form Management   Posted: Thu Aug 09, 2018 5:14 am   Subject: Re: column
How do I make my text go across the page rather than in a single column? I want to add a disclaimer without a check box but it's putting it a long column on the left rather than across the page.

Yo ...
  Topic: Routine Maintenance Notice: August, 12-13 2018
mycontac

Replies: 0
Views: 88

PostForum: Site News   Posted: Mon Aug 06, 2018 4:32 am   Subject: Routine Maintenance Notice: August, 12-13 2018
Please note that myContactForm.com will be unavailable for approximately 6-hours from August 12, 2018 10pm (MT) until August 13, 2018 6am (MT). We apologize in advance for the inconvenience.
  Topic: I am not receiving emails for any of my forms
mycontac

Replies: 21
Views: 3452

PostForum: Errors When Submitting Forms   Posted: Fri Aug 03, 2018 5:12 am   Subject: Re: HTML page issues
Ok thank you.

Is there an issue if any on what browser to use to send the html build page messages to my email? Currently i use Google Chrome.

Please advise.

No issues with browsers.

Nick ...
  Topic: Need a "Your request was submitted" message
mycontac

Replies: 2
Views: 100

PostForum: Form Management   Posted: Thu Aug 02, 2018 4:56 am   Subject: Reply
Good Day,

The text has been updated.

Nick Ladd
myContactForm.com
  Topic: I am not receiving emails for any of my forms
mycontac

Replies: 21
Views: 3452

PostForum: Errors When Submitting Forms   Posted: Wed Aug 01, 2018 4:47 am   Subject: Re: HTML page issues
Hi,

I use outlook/hotmail to receive emails from the html page that has been embedded onto my website. Now it has stopped working and cannot receive any messages. Please Advise.

We have submitte ...
  Topic: Spam Issue
mycontac

Replies: 1
Views: 291

PostForum: Everything Else   Posted: Wed Jul 18, 2018 4:10 am   Subject: Reply
Typically the spam will come from a single, or range of IP addresses. You can block these IPs in the Form Security / Anti-SPAM portion of the control panel. Also, enabling the 'Click Protection' featu ...
  Topic: Iphone and Ipad users press SUBMIT and nothing happens
mycontac

Replies: 5
Views: 586

PostForum: Errors When Submitting Forms   Posted: Wed Jul 11, 2018 5:00 am   Subject: Iphone and Ipad users press SUBMIT and nothing happens
I'm surprised it is having issues being a newer version.

Looking at your code, there is an extra white space in the line of code associated with the submit button. Perhaps this is throwing off the ...
  Topic: Iphone and Ipad users press SUBMIT and nothing happens
mycontac

Replies: 5
Views: 586

PostForum: Errors When Submitting Forms   Posted: Mon Jul 02, 2018 3:48 am   Subject: Iphone and Ipad users press SUBMIT and nothing happens
Hi David,

We've tested with most modern versions of IOS and Safari, and the forms work. We've heard of some issues with older Macs, but have not been able to replicate.

Nick Ladd
myContactForm. ...
  Topic: Form not sending
mycontac

Replies: 3
Views: 436

PostForum: Errors When Submitting Forms   Posted: Mon Jul 02, 2018 3:47 am   Subject: Re: I'm haivng the same issue
Good Day,

I sent a test submission through the form and then checked our mail log. Everything on our end it is showing that the message was delivered. If they are not getting to you, it is likely t ...
  Topic: form security warining
mycontac

Replies: 1
Views: 375

PostForum: Message Center   Posted: Mon Jun 18, 2018 4:23 am   Subject: Reply
If you enable the 'Secure Send / SSL' option under the 'Form Security / Anti-SPAM' portion of the control panel, this should solve the message.

Nick Ladd
myContactForm.com
  Topic: Not in SPAM
mycontac

Replies: 1
Views: 295

PostForum: Message Center   Posted: Mon Jun 18, 2018 4:22 am   Subject: Reply
This is an issue with Office 365. I believe we have since white listed our server with O365. If you're still having an issue, please send an email to info@mycontactform.com.

Nick Ladd
myContactFor ...
 
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